Privacy Policy

Collection and handling of personal data.

Personal data means the identification or contact details for a person.

We may have to ask you for personal data when you contact TH Pharma or one of its affiliated companies. TH Pharma and its affiliated companies may then share these personal details and use them in accordance with their Privacy Policy. We may also combine them with other information in order to manage and improve our products, services, content and advertising. You are not obliged to provide any personal data we might request, but not providing it will mean that you miss out on many offers related to our products and services, and that we cannot respond to any questions you want to ask.


Objectives for the handling of personal data

  • Personal data collected by us allows us to keep you informed. If you do not wish to be included on our mailing list you can unsubscribe at any time by contacting us by email at or by post at INNOVACIONES COSMÉTICO-FARMACÉUTICAS S.L., C/ Mayor, 115. Entlo. 30500 Molina de Segura, Murcia, Spain.
  • We will also use your data to help us create, develop, manage, deliver and improve our products, services, content and advertising, and to avoid fraud.
  • We will occasionally use your personal data to send you important notifications, such as information about purchases or modifications to our policies and conditions. You cannot opt out of these communications, as they contain information that is important to your relationship with Th Pharma.
  • We may also use your personal data for internal purposes, such as auditing, data analysis, and research, with the aim of improving products, services and communications for Th Pharma clients.
  • If you take part in any draw, contest or promotion, we may use the details you provide to administer such programmes.


Collection and handling of non-personal data

Th Pharma also collects data and stores information using methods that do not link it with any particular person. We may collect, handle, transfer, and share non-personal data of this type for any purpose.


Sharing data with third parties

Details will not be sold or passed commercially to third parties.

Th Pharma may occasionally share personal data with companies that provide services such as data management, answering customer queries, managing and improving customer details, customer service, analysing interest in our products and carrying out surveys about customers and their levels of satisfaction. Any such company is legally bound to protect this data.

It is possible that TH Pharma will be obliged to share personal data for legal reasons, in the case of a court ruling or if required by a public or government body, within or outside your country of residence. In this case, if we judge it necessary or relevant to national security, or for other significant reasons for the public good, to share your personal data, we may do so in accordance with current legislation.


Personal data protection

Th Pharma takes the protection of personal data very seriously. The online services use ciphers to protect personal data during processing, and uses IT systems to store them that have limited access and are located in secured areas.

Personal data that you share while using certain TH Pharma products, services or applications, or that you include in comments in TH Pharma forums, chatrooms or social networks, may be visible to other users.


Security and storage of personal data

Th Pharma makes it easy to ensure your personal data is correct, complete and up to date. We store your personal data for the period necessary to complete the objectives set out in the Privacy Policy, except in cases where the law allows such data to be stored for longer.


Access to personal data

In order to guarantee that your contact details and preferences are correct, complete and up to date whenever you access your account at, with respect to other stored personal data, you have permanent access to your data for any purpose, including any requests made to rectify incorrect information or to delete information that is not required to be kept by law or for legitimate commercial reasons. We reserve the right not to process requests that are offensive, unsuitable or invalid, that fail to respect the privacy of a third party, or that are not accessible by law. Requests for access, changes or removal should be sent by email to or by post to INNOVACIONES COSMÉTICO-FARMACÉUTICAS S.L., C/ Mayor, 115. Entlo. 30500 Molina de Segura, Murcia, Spain.


Localisation services

In order to offer localisation services for TH Pharma products, we may collect, use and share specific details regarding location, including the geographical location in real time of your computer or server. These localisation details are collected anonymously and cannot be used for personal identification, and are used by TH Pharma and its members and affiliates for the management and improvement of localisation products and services.


Websites and third-party services

TH Pharma web pages, products, applications and services may include links to third-party websites, products and services. Our products and services may also use or offer products or services from a third party. Any data collection by such third parties, including information about localisation or contact details, is protected by the respective privacy policies. We recommend you read the privacy policies of any third parties.


The company is committed to protecting privacy:

In order to guarantee your personal data is secure, we inform all TH Pharma staff of our privacy and security regulations, and adopt the corresponding measures to protect privacy within the company.

Queries regarding privacy:

If you have any questions or doubts regarding the handling of data or the TH Pharma Privacy Policy, or if you wish to make a complaint about a possible failure to comply with local legislation, please contact us by email at or by post at INNOVACIONES COSMÉTICO-FARMACÉUTICAS S.L., C/ Mayor, 115. Entlo. 30500 Molina de Segura, Murcia, Spain.

Th Pharma may update its Privacy Policy at any time. We will notify users on our website whenever significant modifications are made, and publish the updated version of the Privacy Policy.

TH Pharma’s website, online services, interactive applications, email messages and advertisements may use cookies and other technical tools. This technology allows us to better understand user trends by informing us which areas of our website are most visited and by improving and measuring the effectiveness of our advertising and users’ internet searches. We process collected data using cookies and other technology in the same way as non-personal data. However, in any case where local legislation regards IP addresses and other identifying information as personal data, we also process this data in accordance with personal data legislation as set out in the Privacy Policy.

Th Pharma uses cookies and other technical tools in its mobile publicity services in order to monitor the number of times you see a specific advertisement, to offer you advertising that is relevant to your interests, and to measure the effectiveness of publicity campaigns. If you do not wish to receive personalised advertising on your mobile device you can unsubscribe from this service in the device configuration. You may continue to see advertisements relating to the content of a website or application, or advertising based on other non-personal data.

Th Pharma also uses cookies and other tools to store personal data when you use our website or our online services or applications. Our aim in these cases is to provide users with an easier and personalised experience.

As with the majority of websites, certain details are collected automatically and stored in register files. This data includes IP addresses, navigator type and language, internet service provider (ISP), reference and exit pages, operating system, dates and times, and clickstream data.